Reach Your Residents with a Powerful Mass Notification System
CivicPlus® helps local government simplify the communication processes when mass messaging is required for an emergency or routine notifications.
Can You Quickly and Confidently Reach Community Members in an Emergency?
Is sending targeted communications to your community a challenge?
Does your current alert notification software lack integration capabilities?
Do your residents have the ability to sign up for the routine notifications they are most interested in?
Are you worried that you won’t be able to notify residents and staff when a disaster strikes?
Can you send alerts and notifications to your residents in multiple languages?
CivicPlus’ Mass Notification system integrates with your government technology stack for a fast and stress-free process to create, test, and deploy emergency or routine alerts.
Tour all our government technology solutionsStreamline Mass Communications with Your Community
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Proactively Establish a Plan for Emergencies
Leverage easy-to-use templates to prepare actionable guidelines for successful emergency communications.
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Maximize Your Reach Through Multichannel
Communicate with your community anywhere, anytime, through as many channels as possible.
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Keep Your Residents Safe and Informed
Grow your notification subscription list and deliver crucial information to all members of your community.
12,000+ Local Governments Inspire Our Solutions
From small rural counties to large metropolitan cities, we’ve got you covered
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Read the case
Liz Nunez
Wellington Public Information Officer
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Receiving that early text message allowed us to coordinate our safety activity.
Read the case
Nina Sipes
Stanton County, KS Resident and Owner of Sipes' Farming Entities
Earn Resident Trust as a Reliable Source of Information
As a public safety communicator, you need an easy-to-use, cloud-based, reliable mass notification solution to keep residents, staff, and visitors safe and informed.
More than 60,000 text notifications can be sent per minute in an emergency
Automatic translation of over 60 languages
Trusted by local governments ranging in size from 1,000 to 2,000,000 population
Available Integrations with Our Powerful Routine and Emergency Notification System
Municipal Websites
Integrate your mass notifications system with your website to provide vital information to your residents.
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311 CRM
Communicate with your residents in real time to address their concerns and streamline emergency responses.
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Social Media
Increase your reach by allowing users to share emergency messages simultaneously on Facebook and Twitter.
Learn more
Frequently Asked Questions
Has CivicReady been rebranded as CivicPlus Mass Notification system?
Yes, CivicReady has been rebranded as CivicPlus Mass Notification system.
What is a mass notification system?
A mass notification system is a communication tool that enables organizations, including local governments, to send important messages simultaneously to a large number of people. Mass notification tools use various channels such as SMS, email, voice calls, mobile apps, and social media to quickly and efficiently disseminate critical information, including emergency alerts, public safety announcements, community updates, and other time-sensitive communications.
Download our fact sheet to learn all the benefits of a mass communication system.
How do emergency mass notification systems work?
Emergency mass notification systems are designed to deliver urgent messages to individuals or groups during crisis situations. Here’s how they typically work:
- Message creation: Authorized officials compose the message or use a template available within the emergency alert software.
- Targeting and segmentation: The system allows the sender to select specific recipients or groups who need to receive the message, such as residents in a particular area or individuals subscribed to certain categories.
- Message delivery: The emergency notification software uses multiple communication channels, including SMS, email, voice calls, and mobile apps, to send the message to the intended recipients simultaneously.
- Confirmation and tracking: The mass notification software might offer delivery confirmation, allowing the sender to track the status of message delivery and ensure recipients receive the notification.
- Response and feedback: Recipients may be able to respond to the message, providing feedback or acknowledging receipt, depending on the capabilities or integrations of the emergency communication system.
Looking for a way to send routine and emergency messages to your community? Here are the 10 things to look for when choosing a mass notification system.
When is a mass notification system required?
A mass notification system is typically required in situations where efficient and timely communication is essential. Top scenarios include:
- Emergency situations: Natural disasters like hurricanes, earthquakes, or severe weather events.
- Public safety threats: Active shooter situations or acts of terrorism.
- Health emergencies: Disease outbreaks or pandemics.
- Community updates: Non-emergency communications such as sharing community news, road closures, utility service disruptions, and even event reminders.
Want to get the most out of your mass notification software? Download our infographic.
We saw what CivicPlus was able to do for us with our website redesign, so we thought, why not work with CivicPlus on a refresh of our alert system too?